Policies
📋 Store Policies & Information
Welcome to EcoRideMt! We believe in transparency, trust, and exceptional customer care. Below you'll find all our important policies and information to ensure you have a smooth, confident shopping experience with us.
🇺🇸 Ships from USA | 🛡️ Secure Shopping | 💚 Mission-Driven
🔄 Refund & Return Policy
Your satisfaction is our priority. Learn about our hassle-free return process, refund timelines, and what to expect when you need to return or exchange your electric bike or scooter.
🔒 Privacy Policy
We respect your privacy and are committed to protecting your personal information. Understand how we collect, use, and safeguard your data when you shop with us.
🚚 Shipping Policy
Get details on our shipping methods, delivery timelines, tracking information, and what to expect when your premium electric bike or scooter is on its way. All orders ship from the USA with reliable carriers.
📜 Terms of Service
Review the terms and conditions that govern your use of our website and the purchase of our products. This includes warranty information, liability, and user responsibilities.
📞 Contact Information
Have questions? Need support? Our team is here to help! Reach out to us for assistance with orders, products, or any other inquiries.
⚖️ Legal Notice
Important legal information, disclaimers, and compliance details for your reference.
🍪 Cookie Policy
Learn how we use cookies to enhance your browsing experience and provide personalized content.
♿ Accessibility Statement
We're committed to making our website accessible to everyone. Learn about our accessibility features and how to request assistance.
View Accessibility Statement →
💚 Our Mission
Every purchase supports our nonprofit mission to provide free helmets and promote safe, sustainable transportation in communities across America.
Questions about our policies? Contact our support team - we're here to help!